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Book With Confidence

I hope this finds you well in these challenging times.

Due to the Coronavirus (COVID-19) pandemic, we understand that you might be apprehensive about travelling or even booking travel at the moment. However, I wanted to assure you that the safety and happiness of our clients, staff and colleagues in Africa is our priority. 

Therefore, we want to assure you of the following:

Flexible Bookings

  • If you need to cancel your 2021 tour booking due to Covid-19, you will be able to transfer your deposit to another tour (in 2021/2022 or beyond) with no transfer fee, up to 62 days before the start of your original trip.
  • This applies to all new and existing bookings for 2021 tours made before 30th June 2021.

Cancellation

  • As a UK-based travel company, we follow the guidelines of the Foreign & Commonwealth Office (FCO). If they advise against travel to your destination, we may need to cancel or postpone your tour. 
  • If we (Rock My Adventure) have to cancel or postpone your trip as a result of the travel warnings, we will notify you at least 62 days in advance and give you the option to either:
    • Cancel your trip completely and receive a full refund on your deposit.
    • Move your deposit to another tour with no transfer fee.

Payment Protection

  • Your money is fully protected by PTS under the UK Package Travel Regulations and your money is kept safe in a trust account until your holiday is completed.
 
The African travel industry needs us more than ever now, so I hope you will join us on an African Adventure sometime soon! We look forward to travelling with you!
 
Kind regards,

Helen (Managing Director – Rock My Adventure)

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CONTACT INFO

Email: [email protected]

Phone: 07809710257

Address: 353 - 355 Station Road, Bamber Bridge, Preston PR5 6EE

Rock My Adventure is a Member of:

We are members of Protected Trust Services an association that operates a trust account to provide financial protection for the consumer.